Privacy Policy

This Privacy Policy explains how QTNails collects, uses, and protects your personal information when you interact with our website, services, and communications.

1. Information We Collect

We may collect personal information including:

  • Name, phone number, email address
  • Appointment and service information
  • Communication preferences
  • Website usage data (such as IP address and form submissions)

2. How We Use Your Information

We use your information to:

  • Provide and manage salon services
  • Schedule and confirm appointments
  • Send administrative and service-related communications
  • Send SMS messages and email communications (with your consent)
  • Improve our services and website experience

3. SMS Privacy (A2P Compliant)

If you opt in to receive SMS messages from QTNails:

  • We use your mobile number only for salon-related communications, including appointment reminders, confirmations, and service updates.
  • We do not sell, rent, or share your mobile number with third parties for marketing purposes.
  • Your information may be shared only with service providers necessary to deliver messaging services, in compliance with applicable laws.

4. Data Sharing

We do not sell your personal information. We may share information with trusted service providers who assist in operating our website, booking systems, and messaging services, under confidentiality agreements.

5. Data Protection and Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain personal information only as long as necessary to provide services or as required by law.

7. Your Rights & Choices

  • You may opt out of SMS communications at any time by replying STOP.
  • You may request help by replying HELP or contacting us directly.
  • You may request access, correction, or deletion of your personal information, subject to applicable laws.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

9. Cookies Policy

We may use cookies to ensure website functionality and security, analyze website traffic and usage patterns, improve website performance and user experience, support online booking and contact forms, and assist with marketing and advertising efforts.

10. SMS Communications and Opt-In

If you choose to opt in to receive SMS text messages from QTNails, we will use your mobile phone number solely for the purposes of sending appointment reminders, confirmations, scheduling updates, service follow-ups, and occasional salon-related updates.

By opting in, you consent to receive SMS messages from QTNails. Message and data rates may apply. Message frequency may vary based on your booking activity and interaction with our salon.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your information is used only in accordance with this Privacy Policy and applicable laws.

11. Contact Us

QTNails

Phone: +1 (562) 498-8650

Address: 1815 Ximeno Ave, Long Beach, CA 90815